Refund Policy
We stand behind the quality of our courses and want you to feel confident in your purchase.
30-Day Money Back Guarantee
If you are not satisfied with your course for any reason, you can request a full refund within 30 days of your purchase date.
How to Request a Refund
- Send an email to refund@critikid.com from the same email address you used to make the purchase.
- Include your order details and a short message requesting a refund.
We will process your refund promptly — no questions asked. While feedback is appreciated, it is not required for your refund to be approved.
Refund Processing Times
- Card payments — Refunds typically take 3–5 working days to appear in your account, depending on your bank or card provider.
- PayPal payments — Refunds typically re-appear in your account within 48 hours of requesting the refund.
Additional Notes
- Refunds are issued to the original payment method used for purchase.
- This policy applies only to purchases made directly through our website.
If you have any questions about this policy, please email refund@critikid.com.